Live Chat is Terrific's built-in, real-time communication layer. It lets viewers talk directly with your host or your team behind the scenes, right inside the livestream on your own website. No friction. Just instant, high-intent conversations that drive purchase decisions.

Why does live chat matter?

Chat turns passive viewers into active buyers. It drives conversions by answering questions instantly, reduces hesitation around sizing, shipping & product use, boosts watch time and keeps the energy high, builds trust with real-time interaction, and improves AOV through guided selling & recommendations.

How does live chat work?

1. Go Live: Start your Terrific livestream from your dashboard. 2. Chat Opens Automatically: Viewers see the chat alongside the video player, fully branded and native to your site. 3. Respond in Real Time: Your host and team answer questions, pin messages, and guide buyers. 4. Track Insights: All chat activity appears in your live analytics.

Live Chat Engagement Features For Video

¿Qué es el chat en vivo?

El chat en vivo es la capa de comunicación en tiempo real integrada de Terrific. Permite a los espectadores hablar directamente con tu anfitrión o tu equipo entre bastidores, directamente desde la transmisión en directo de tu propio sitio web. Sin fricción. Solo conversaciones instantáneas e intencionadas que impulsan las decisiones de compra.