Live shopping

Luxury Deserves More Than a Product Page. Sell Exclusively with Live Shopping

High-end shoppers expect personalized service and exclusivity. With Terrific, offer private shopping experiences, live auctions, and VIP concierge sales—right from your own platform.

Why Luxury Brands Need Live Shopping

High-end customers expect VIP treatment—traditional eCommerce lacks the personal touch.

Buyers need trust & education before making large purchases.

Exclusivity is key, but online luxury shopping often feels mass-market.

Brands need to maintain control of their customer experience—instead of relying on third-party marketplaces.

The Solution

Elevated Shopping Experience

Offer personal shopping, live concierge service, and private showrooms.

Build Trust & Answer Questions Instantly

Give VIP buyers the confidence to purchase high-value items.

Exclusivity Sells

Offer private sales, live auctions, and members-only collections.

How Terrific Helps Luxury Brands Win

Live Shopping Concierge

Give high-net-worth clients a personal shopping experience.

Detailed Product Showcases

Show craftsmanship, diamonds, materials, and exclusive finishes up close.

Exclusive Drops & Limited Access Events

Create urgency for rare and limited-edition pieces.

High-Touch Engagement & CRM Sync

Capture high-value customer data for ongoing relationship-building.

Terrific features

Key Features for Luxury & Jewelry Brands

Live Concierge Shopping

Offer one-on-one VIP shopping experiences.

Private Auctions & Exclusive Sales

Sell high-ticket items in real-time.

Ultra-HD Close-Ups & Product Tours

Showcase intricate craftsmanship in perfect detail.

Secret VIP Offers & Invitations

Reward top customers with invite-only events.

Multi-Platform Streaming

Allow clients to watch via website, private links, or exclusive apps.

The Challenge

A luxury watch retailer needed to increase high-ticket online purchases while maintaining an exclusive brand image.

Terrific case study

How Norman Silverman Increased High-Ticket Sales by 5X

The Challenge

A luxury watch retailer needed to increase high-ticket online purchases while maintaining an exclusive brand image.

The Strategy

Hosted invite-only private shopping events for VIP clients.

Showcased limited-edition watches with live bidding and personal consultations.

Offered live-only incentives, such as custom engraving and extended warranties.

The Results

5X increase in high-ticket conversions.

2X longer average session time compared to regular product pages.

Higher customer lifetime value due to concierge-driven repeat purchases.

FAQs

Addressing Your Concerns

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Traffic & Engagement
Integration & Ease of Use
Content Creation & Production
ROI & Performance
Technical & Operational Support
Luxury clients expect privacy—how do we ensure exclusivity?
Will this dilute our brand image?
How do we integrate this with our current website?
Can we stream on social media while keeping exclusivity?
How do we showcase intricate details of our products?
We don’t have time for live shows every week.
Will high-net-worth clients actually buy through live shopping?
How do we track and nurture high-value customers?
What if we experience connectivity issues during a VIP sale?
How do we protect client data?

See Luxury Live Shopping in Action – Book a Demo

Terrific action

Why Act Now?

Luxury Clients Expect Personalization

Live concierge shopping builds trust and increases conversion rates for high-ticket items.

Your Competitors Are Already Doing It

Leading luxury brands use live shopping to elevate the customer experience.

Own the Customer Relationship

Stop relying on third-party marketplaces and create a premium shopping destination on your own platform.